Privacy policy
Privacy Policy
Last Updated: June 18, 2025
Isaed operates this online store and website, including its data, content, features, tools, products, and services, to offer you—a valued customer—a curated shopping experience (the "Services"). Isaed uses Shopify technology to provide these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. In case of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, handling, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any part of the Services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
Personal Information We Collect or Process
"Personal information" means any data that identifies you or can reasonably be linked to you or another individual. It does not include de-identified or aggregated data that cannot reasonably identify you.
We may collect or process the following categories of personal information, depending on your interaction with our Services, your location, and applicable legal requirements:
- Contact details including name, billing/shipping address, phone number, and email.
- Financial information such as credit/debit card numbers, payment details, and transaction records.
- Account information including username, password, security questions, preferences, and settings.
- Transaction information such as items viewed, added to cart or wishlist, purchased, returned, or exchanged.
- Communications including messages or claims submitted to our customer service team.
- Device information including IP address, browser, device type, and unique identifiers.
- Usage data including browsing behavior and interactions with the Services.
Sources of Personal Information
We collect personal information from:
- Directly from you, such as when you create an account, place an order, or contact us.
- Automatically, via cookies and similar technologies when you browse or use the Services.
- Service providers, who collect or process data on our behalf.
- Business partners or third parties, such as marketing platforms.
How We Use Your Personal Information
Depending on how you interact with our Services, we may use your personal data to:
- Provide, customize, and improve the Services, including processing payments, managing orders, creating and maintaining accounts, handling shipping and returns, and offering personalized shopping experiences.
- Marketing and advertising, such as sending promotional emails or displaying personalized ads based on your browsing or purchase history.
- Security and fraud prevention, such as verifying your identity, securing transactions, and investigating fraudulent or illegal activity.
- Customer support, including responding to inquiries and providing service updates.
- Legal purposes, such as compliance with applicable laws, responding to legal requests, and enforcing our terms or policies.
How We Share Personal Information
We may share your information in the following situations:
- With Shopify, our technology provider, and other service providers who support our operations (e.g., payment processors, shipping providers, cloud storage).
- With marketing and advertising partners, for promotional purposes, including targeted advertising across websites and platforms.
- With your consent, such as when using social media widgets or requesting third-party integrations.
- With affiliates or within our business group.
- In business transactions, such as mergers, acquisitions, or legal obligations.
Shopify Relationship
Our Services are hosted on Shopify, which collects and processes data about your use of the Services to operate and improve them. Shopify may access and share data across its platform, including your interactions with our store and others. In such cases, Shopify acts as a data controller and is responsible for processing your information. For more information about Shopify’s use of your personal data and your rights, visit Shopify’s Consumer Privacy Policy.
Third-Party Links
Our Services may link to websites operated by third parties. We are not responsible for their content or privacy practices. You are encouraged to review their policies before providing any personal information.
Children’s Data
Our Services are not intended for minors. We do not knowingly collect personal information from children under the age specified by applicable law. If you believe we have collected data from a minor, please contact us to request its deletion.
Security and Data Retention
We implement security measures to protect your data, but no system is completely secure. Please avoid sending sensitive information through unsecured channels.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations.
Your Rights and Choices
Depending on your location, you may have rights including:
- Access – Request access to the personal data we hold about you.
- Deletion – Request that we delete your personal information.
- Correction – Request that we correct inaccurate personal data.
- Portability – Request a copy of your data or its transfer to another party.
- Opt-out of sale/sharing – Object to the sale or sharing of your data for personalized ads (based on your region).
- Communication preferences – Out of marketing emails via unsubscribe links.
You may exercise these rights via the options on our Services or by contacting us directly (details below). Depending on your region, we may verify your identity before processing your request.
We will not discriminate against you for exercising your rights.
Complaints
If you have concerns about our use of your personal information, you may contact us (see below). Depending on your location, you may also file a complaint with your local data protection authority.
International Transfers
Your data may be transferred and processed outside your country of residence. Where required, we use standard contractual clauses (SCCs) or equivalent legal mechanisms to safeguard such transfers.
Changes to This Privacy Policy
We may update this Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. Updates will be posted here, and the “Last Updated” date will be revised accordingly.
Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:
📧 Email: isamaryedmanuel@gmail.com